With a proven track record as a COO, Chief of Staff, and champion of inclusive, people-centric, sustainable business practices, Ghilaine is dedicated to creating high performing teams who drive your success. She is a seasoned COO, with a diverse and eclectic professional background. Her role extends to engaging in the strategic and tactical aspects of your business and growth, allowing you to focus. She is adept at managing, nurturing, and mentoring team members across various domains including product, project, administration, support, customer service, operations, finance and HR. With over 27 years of experience and expertise, she has supported the scaling of global companies across many sectors and is passionate about building business for the greater good.

Hoping that people will play nice together doesn't work, it is hard and emotionally taxing. Ghilaine's job is to help you control the chaos, get shit done, and fill the gaps as you scale. She is an enabler of people and strategy. Ghilaine specialises in quickly solving hard problems. She is not fazed by chaos and messy growth, in fact, she relishes in it.

Bring Ghilaine your big and boring problems - she thrives in the world of ambiguity. Nothing feels better to her than extinguishing operational fires and helping incredible founders do incredible things. Sustainable growth is what founders want for their business, but the consequences of this growth means:

• Everything feels like it’s the most important thing
• More messy and complex fires to put out
• Skill and capacity gaps open up across the team
• What worked before isn't working now
• Systems built at the start of the journey can't quite handle the strain of the growth.